Guests With Disabilities

Statement on Safety for Disabled Guests

Robin Hill is a member of the British Association of Leisure Parks, Piers and Attractions (BALPPA) and welcomes visits by disabled people and will do all that is practical to ensure a safe and pleasurable stay. However, certain rides and attractions in our parks can be physically demanding and vigorous. We therefore reserve the right to refuse admission to certain rides and attractions should we feel there is a danger to a particular individual or individuals for whatever reason.

We have been advised by the Health & Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.

Festival of Light 2017

The Electric Woods contain a variety of lighting effects, these include ‘moving head lights’, various flashing lights, projections, and some limited use of lasers and strobe lighting. Visitors with photosensitive epilepsy or other conditions which could be triggered by light should consider this information carefully before making their visit.

It goes without saying that the Electric Woods occur during the hours of darkness. Whilst there is always adequate lighting to navigate all paths, attractions and features that are open for the event the reduced lighting levels inevitably mean that in places changes in surface and terrain will be harder to identify – particularly for those with sight impairments.

Accessibility Guides

Please download our accessibility guide to help you plan and make the most of your visit to the Festival Of Light. These guides include details of disabled facilities and attractions.

For details on the Festival of Light please download our Electric Woods Accessibility Guide.

During half term (21st – 29th October 2017) Robin Hill Park is open from 10am, for details on park attractions open during this time please see the Robin Hill Accessibility Guide.